账户 & WEBSITE: I can’t login to my Prairie Nursery account.

Having ordered from us in the past, or receiving our emails or catalog, does not necessarily mean that you have a thebeastpageant.com account on our website. If you tried to login, and encountered an error message such as the one seen below, then you might need to create a new account.

If you know that you already have an account, but your password didn't work, click on the "Forgot your password?" text link, and you will receive an email with instructions for resetting your password. (The email will be sent to the email address that you used when you originally created your account.)
screenshot of login

Still having troubles? Call us at 1- 寻求帮助.

账户 & WEBSITE: Did my order go through?

After hitting the submit button, you should immediately see a receipt page with your order number. A few minutes later, you should receive an email Order Confirmation. The emailed Order Confirmation, from Prairie Nursery, will be sent to the email that you specified when you placed your order. 

  • If the items are still in your cart, you probably didn't place the order successfully.
  • If you were logged-in to your Prairie Nursery account when you placed your order, you can view your order history in the ‘My Orders’ area of ‘My 账户.’ (Does not apply when you use ‘guest checkout’.)
  • If you didn’t recieve the confirmation email, and don’t have an account record you may also check your credit card for the charge, which will show up within a couple of days.

仍然不确定? Contact Customer Service at 1- or cs@thebeastpageant.com 寻求帮助.

账户 & WEBSITE: Can I be removed from your email or catalog mailing list?

Can I be removed from your email or catalog mailing list?

是的,你可以. All of our promotion emails contain an 'unsubscribe' link at the bottom where you can easily unsubscribe from our emails.或者你可以联系 marye@thebeastpageant.com to be removed from our catalog and/or email list.

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